Shipping policy

At Market Spot Us, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for details about our shipping process, delivery times, and shipping fees.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs. Delivery times may vary depending on your location and the shipping method selected during checkout. Below are the general shipping timeframes:

• Standard Shipping: 5-7 business days (may vary based on location)
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available in select areas)

Please note that delivery times are estimates and may be affected by external factors such as holidays, weather, or carrier delays.

2. Shipping Fees

Shipping fees are calculated based on the weight, size, and destination of your order. You can view the total shipping cost at checkout before confirming your purchase. We also offer free standard shipping on orders over $100.

3. Order Processing

• Orders are typically processed within 1-2 business days from the time your payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.

4. International Shipping

Currently, we offer shipping within Nationwide. International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Please check with your local customs office for more information on potential charges.

5. Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or regulations. In these cases, we will notify you and offer alternative shipping options or a full refund.

6. Address Accuracy

Please ensure that the shipping address you provide is correct. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses. If an address error is found after the order has been processed, please contact us immediately so we can try to make corrections before the order ships.

7. Shipping Damage

If your order arrives damaged, please contact us within 7 days of receiving the package. Provide us with your order number, photos of the damaged item(s), and packaging, and we will assist in resolving the issue by offering a replacement or refund.

8. Lost or Stolen Packages

We are not responsible for packages lost or stolen after they have been marked as delivered by the carrier. However, we will assist you by providing tracking information and working with the carrier to investigate the issue.

9. Delivery Issues

If you experience any issues with your delivery, such as delays or missed deliveries, please contact us at info@marketspotus.com and we will do our best to help resolve the problem.

10. Contact Us

If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer support team at info@marketspotus.com. We're happy to help!